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    Software Status | 2 min read

    Trace Collector

    It allows to download all trace informations required by advanced support team in case of technical issue. The trace collector is an asynchronous system that compress and archive debug files and allow to download them once ready.

    All This gather all below informations
    Data Mining Statistics about product usage.
    File System Virtualization This is about the container usage feature.
    Library Manager This is about the Tape Library and Tape Drive Management.
    Manager This is about the the Workflow Manager and help to solve issue which happened during tasks executions.
    Watchdog This is about the watchdog and how services are monitored
    System Anything about the system itself.
    Interface Anything about the Web GUI.


    To get these trace activated and then to provide the required information, it is required to active the debug trace in the Settings - Configuration Menu.

    Activate the debug traces

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